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Privacy Policy

Our website address is: https://www.savernakeknives.co.uk/

Privacy Policy for Savernake Knives

  1. Business Information This Privacy Policy applies to Leisure Pursuits
    Ltd trading as Savernake Knives, located at The Sawmill, Warren Farm,
    Savernake, Marlborough, Wilts, SN8 3BQ. You can contact us with any
    privacy-related queries at hello@savernakeknives.co.uk.
  2. Personal Data We Collect We collect personal information including
    name, email, billing and shipping address, phone number, payment
    information, browsing data, IP addresses, order history and account
    login details. This data is collected via our website forms, checkout
    process, cookies, analytics tools and newsletter signups.
  3. How We Use Your Data We use collected data to fulfil and deliver your
    orders, process payments, provide customer support, send marketing
    emails, deliver remarketing advertisements, carry out analytics and
    prevent fraud.
  4. Data Sharing We share personal data only with trusted third parties
    where necessary, including: – Payment processors: Stripe, Apple Pay,
    Google Pay, Link, Square – Email service: Klaviyo – Advertising and
    analytics providers: Meta and Google
We do not transfer personal data outside the UK or EU.
  1. Cookies and Tracking Our website uses cookies for essential site
    functionality (such as cart and checkout), analytics (such as Google
    Analytics) and marketing/advertising (such as Meta Pixel and Google
    Ads). You can manage your cookie preferences through our website.
  2. Your Rights Under GDPR and UK GDPR, you have the right to request a
    copy of your data, request corrections or deletion, and opt out of
    marketing communications. To exercise these rights, please email us. We
    handle all such requests promptly and in accordance with the law.
  3. Data Security and Retention We protect your personal data with SSL
    encryption, restricted access and secure payment gateways. Personal data
    such as order records is kept for five years for tax and legal purposes,
    after which it will be securely deleted.
  4. Children’s Data We do not knowingly collect personal data from
    children under 16. We also verify customer age to prevent accidental
    collection.
  5. Policy Updates We may update this Privacy Policy from time to time.
    Updates will be posted on our website.
  6. Contact For any privacy-related concerns, please use the contact
    details provided on our Contact page or email
    hello@savernakeknives.co.uk.